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Privacy statement

B&B De Compagnie

Wijngaardstraat 62, 9500 Geraardsbergen – Belgium

Operator: Comm. V. Janssen–Van den Daelen

Telephone: +32 494 198 356

B&B De Compagnie attaches great importance to the protection of your personal data and processes it in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Belgian privacy legislation.

1. What personal data do we process?

We may process the following personal data:

Identification data (surname, first name);

Contact details (address, e-mail address, telephone number);

Reservation and stay details (arrival and departure dates, number of guests);

Billing and payment information;

Communications via e-mail, telephone, or website.

We do not process sensitive personal data unless required by law.

2. Purposes of processing

Your personal data is processed solely for:

Managing and fulfilling reservations;

Welcoming guests and managing their stay at the B&B;

Invoicing and accounting;

Compliance with legal obligations (such as guest registration);

Communication with you before, during, and after your stay.

3. Legal basis for processing

The processing of your personal data is based on:

The performance of a contract (your reservation and stay);

Compliance with legal obligations;

Your consent, where required (e.g. when contacting us by e-mail).

4. Retention periods

Personal data will not be retained longer than necessary:

Reservation and stay data: up to 7 years (accounting obligations);

Contact and communication data: as long as necessary for the purpose for which they were collected;

Marketing data: only with your consent and until such consent is withdrawn.

5. Sharing data with third parties

Your personal data will not be sold or rented to third parties. It may only be shared:

With service providers necessary for the execution of the agreement (e.g. accounting software providers, reservation platforms);

Where legally required.

Where necessary, data processing agreements are concluded with these parties.

6. Data security

B&B De Compagnie takes appropriate technical and organisational measures to protect your personal data against loss, unauthorised access, or misuse.

7. Your rights

You have the following rights:

Right of access to your personal data;

Right to rectification or completion;

Right to erasure (where legally permitted);

Right to restriction of processing;

Right to data portability;

Right to object to processing.

You may exercise these rights by contacting us using the details above.

8. Complaints

If you believe that your rights are not respected, you may lodge a complaint with the Belgian Data Protection Authority.

9. Changes

This Privacy Policy may be amended. The most recent version is always available on our website or upon simple request.

Last updated: 19/06/2026